Bowling Green OH Frontier Page 2-1 Community Information

Customer Info Guide LOCAL TELEPHONE COMPANIES GENERAL INFORMATION How to Reach Frontier .......................... See Below Calling Instructions ................................................5 Customer Rights and Responsibilities ...................7 Frontier Letter .......................................................9 THE BASICS AND BEYOND Doing Business With Frontier- Installation, Billing, and Repair ............................2 Frontier In a hurry and need to find name, address, phone number for a Nationwide business, family member or a friend? DIAL 411 and get the 411 information you need FAST! ..................... 4 1 1 (charges apply) Note: National Directory Assistance may not be available in all Frontier serving areas. How to Reach Frontier FOR INSTALLATION/ADDITIONAL CENTRO HISPANO DE FRONTIER BURIED CABLE SERVICES/CHANGES IN SERVICES/ Instalacin, traslados, cancelaciones, servicios Call 48 hours in advance (excluding BILLING QUESTIONS/REPAIR ISSUES, especiales, equipo telefnico, facturacin weekends and holidays) but not more than CALL: Clientes Residenciales/Comerciales 10 calendar days before you dig or drill, ............................................. 1-800-FRONTIER ............................................. 1-800-FRONTIER please call......................................................... 811 Visit us at.......................... www.Frontier.com ......................................... or 1-800-362-2764 INTERNET FROM FRONTIER CALL: FRONTIER CENTER FOR CUSTOMERS PUBLIC COIN TELEPHONES-FOR ............................................. 1-800-FRONTIER WITH DISABILITIES QUESTIONS REGARDING PAY PHONES, Contact us on the Internet at CALL: Voice & TTY.......................... 1-877-462-6606 .......................................... www.Frontier.com Independent Payphone Providers FOR PERSONS WITH HEARING OR TECH SUPPORT ................ 1-800-239-4430 Orders, Billing & Repair SPEECH DISABILITIES, CALL: .............................................. 1-888-608-8028 Ohio Relay Text Telephone (TTY) Customers............. 711 or 1-800-750-0750 Not all services are available in all areas. 056281

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