Bryson City Cashiers Sylva NC Page 2-1 Community Pages

Customer Info Guide LOCAL TELEPHONE COMPANIES GENERAL INFORMATION How to Reach Frontier ........................................See Below Calling Instructions .............................................................. 4 Services for Customers with Special Needs- Telecommunications Relay Service ..................................... 4 Lifeline Program .................................................................. 5 Customer Rights and Responsibilities ................................. 6 Frontier Letter ...................................................................... 8 THE BASICS AND BEYOND Doing Business With Frontier- Installation, Billing, and Repair .........................................2 Frontier In a hurry and need to find name, address, phone number for a Nationwide business, family member or a friend? DIAL 411 and get the 411 information you need FAST! . . . . . . . . . 4 1 1 (charges apply) Note: National Directory Assistance may not be available in all Frontier serving areas. How to Reach Frontier FOR INSTALLATION/ADDITIONAL CENTRO HISPANO DE FRONTIER BURIED CABLE-MISS DIG SERVICES/CHANGES IN SERVICES/ Instalacin, traslados, cancelaciones, At least 3 working days (excluding BILLING QUESTIONS/REPAIR ISSUES, servicios especiales, equipo telefnico, weekends and holidays) before you CALL: facturacin dig or drill, please call ............. 811 ..................................... 1-800-FRONTIER Clientes Residenciales/Comerciales ................................ or 1-800-632-4949 Visit us at ...................... www.Frontier.com PUBLIC COIN TELEPHONES-FOR ..................................... 1-800-FRONTIER FRONTIER CENTER FOR CUSTOMERS QUESTIONS REGARDING PAY INTERNET FROM FRONTIER WITH DISABILITIES PHONES, CALL: ..................................... 1-800-FRONTIER Voice & TTY .................. 1-877-462-6606 Independent Payphone Providers FOR PERSONS WITH HEARING OR Contact us on the Internet at Orders, Billing & Repair SPEECH DISABILITIES, CALL: ...................................... www.Frontier.com ...................................... 1-888-608-8028 Relay North Carolina TECH SUPPORT ............. 1-800-239-4430 Text Telephone (TTY) Customers ..................... 7 1 1 or 1-800-735-2962 Moving? Call ............................1-800-FRONTIER 054635 Not all services are available in all areas.

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