Georgetown Pawleys Island SC Page 2-1 Community Information

Customer Info Guide LOCAL TELEPHONE COMPANIES GENERAL INFORMATION How to Reach Frontier ........................................ See Below Calling Instructions ...............................................................4 Customer Rights and Responsibilities ..................................6 Frontier Letter .......................................................................8 THE BASICS AND BEYOND Doing Business With Frontier- Installation, Billing, and Repair ..........................................2 In a hurry and need to find name, address, phone number for a Frontier Nationwide business, family member or a friend? DIAL 411 and get the 411 information you need FAST! .................... 4 1 1 (charges apply) Note: National Directory Assistance may not be available in all Frontier serving areas. How to Reach Frontier FOR INSTALLATION/ADDITIONAL CENTRO N DE FRONTIER BURIED CABLE-MISS DIG SERVICES/CHANGES IN SERVICES/BILLING Instalacin, traslados, cancelaciones, 72 hours before you dig or drill, QUESTIONS/REPAIR ISSUES, CALL: servicios especiales, equipo telefnico, please call ................................. 811 ........................................ 1-800-FRONTIER facturacin ..................... or 1-888-721-7877 Visit us at .......................... www.Frontier.com Clientes Residenciales/Comerciales PUBLIC COIN TELEPHONES: FRONTIER CENTER FOR CUSTOMERS WITH FOR QUESTIONS REGARDING ...................................... 1-800-FRONTIER DISABILITIES PAY PHONES, CALL: INTERNET FROM FRONTIER Voice & TTY ................... 1-877-462-6606 Independent Payphone Providers ....................................... 1-800-FRONTIER FOR PERSONS WITH HEARING OR SPEECH Orders, Billing & Repair DISABILITIES, CALL: Contact us on the Internet at ....................................... 1-888-608-8028 ........................................ www.Frontier.com Relay South Carolina TECH SUPPORT ................... 1-800-239-4430 Text Telephone (TTY) Customers ...................... 7-1-1 or 1-800-735-8583 Voice ............ 7-1-1 or 1-800-735-2905 ASCII ............. 7-1-1 or 1-800-735-7293 066334 Not all services are available in all areas.

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