Greater Delaware County OH Page 2-1 Community Pages

Customer Info Guide LOCAL TELEPHONE COMPANIES GENERAL INFORMATION How to Reach Frontier .................................See Below Calling Instructions .............................................................4 Customer Rights and Responsibilities ................................7 Frontier General Manager Letter ........................................9 THE BASICS AND BEYOND Doing Business With Frontier- Installation, Billing, and Repair .................................. 2 Frontier In a hurry and need to find name, address, phone number for a Nationwide business, family member or a friend? DIAL 411 and get the 411 information you need FAST! .................... 4 1 1 (charges apply) Note: National Directory Assistance may not be available in all Frontier serving areas. How to Reach Frontier FOR INSTALLATION/ADDITIONAL CENTRO HISPANO DE FRONTIER BURIED CABLE SERVICES/CHANGES IN SERVICES/ Instalacin, traslados, cancelaciones, servicios Call 48 hours in advance (excluding BILLING QUESTIONS/REPAIR ISSUES, especiales, equipo telefnico, facturacin weekends and holidays) but not more CALL: ..................................... 1-800-FRONTIER Clientes Residenciales/Comerciales than 10 calendar days before you dig or Visit us at................................. www.Frontier.com ........................................... 1-800-FRONTIER drill, please call ................................. 811 FRONTIER CENTER FOR CUSTOMERS INTERNET FROM FRONTIER ........................................ or 1-800-362-2764 WITH DISABILITIES ............................................ 1-800-FRONTIER PUBLIC COIN TELEPHONES-FOR Voice & TTY.......................... 1-877-462-6606 Contact us on the Internet at QUESTIONS REGARDING PAY PHONES, FOR PERSONS WITH HEARING OR ................................................ www.Frontier.com CALL: SPEECH DISABILITIES, CALL: Independent Payphone Providers Ohio Relay Text Telephone (TTY) Customers Orders, Billing & Repair ............................... 711 or 1-800-750-0750 .............................................. 1-888-608-8028 Moving? Call.....................................1-800-FRONTIER 056820 Not all services are available in all areas.

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