Laurens Woodruff SC Page 2-1 Community Information

Customer Info Guide LOCAL TELEPHONE COMPANIES GENERAL INFORMATION How to Reach Frontier...................................................See Below Calling Instructions ..........................................................................4 Customer Rights and Responsibilities..............................................7 Frontier Letter .................................................................................10 THE BASICS AND BEYOND Doing Business With Frontier- Installation, Billing, and Repair.....................................................2 Frontier In a hurry and need to find name, address, phone number for a Nationwide business, family member or a friend? DIAL 411 and get the 411 information you need FAST! ............ 4 1 1 (charges apply) Note: National Directory Assistance may not be available in all Frontier serving areas. INTERNET FROM FRONTIER CALL: ............................................................................. 1-800-FRONTIER How to Reach Frontier Contact us on the Internet at ................................. www.Frontier.com FOR INSTALLATION/ADDITIONAL SERVICES/CHANGES IN SERVICES/BILLING QUESTIONS/REPAIR ISSUES, CALL: BURIED CABLE ............................................................................. 1-800-FRONTIER 72 hours before you dig or drill, Visit us at ............................................................... www.Frontier.com please call................................... 811 or 1-888-721-7877 FRONTIER CENTER FOR CUSTOMERS WITH DISABILITIES Voice & TTY .......................................................... 1-877-462-6606 PUBLIC COIN TELEPHONES-FOR QUESTIONS REGARDING PAY FOR PERSONS WITH HEARING OR SPEECH DISABILITIES, PHONES, CALL: CALL: Independent Payphone Providers Relay South Carolina Text Telephone (TTY) Customers Orders, Billing & Repair ...................................... 1-888-608-8028 ............................................................ 7-1-1 or 1-800-735-8583 Voice .................................................. 7-1-1 or 1-800-735-2905 Tech Support .................................................................. 1-800-239-4430 ASCII .................................................. 7-1-1 or 1-800-735-7293 CENTRO HISPANO DE FRONTIER Instalacin, traslados, cancelaciones, servicios especiales, equipo telefnico, facturacin Clientes Residenciales/Comerciales ..................... 1-800-FRONTIER 066514 Not all services are available in all areas.

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