Lodi WI Page 2-1 Community Information

Customer Info Guide LOCAL TELEPHONE COMPANIES GENERAL INFORMATION How to Reach Frontier .......................... See Below Calling Instructions ................................................5 Customer Rights and Responsibilities ...................6 Frontier Letter .......................................................8 THE BASICS AND BEYOND Doing Business With Frontier- Installation, Billing, and Repair ............................2 Frontier In a hurry and need to find name, address, phone number for a Nationwide business, family member or a friend? DIAL 411 and get the 411 information you need FAST! ...................... 4 1 1 (charges apply) Note: National Directory Assistance may not be available in all Frontier serving areas. How to Reach Frontier FOR INSTALLATION/ADDITIONAL SERVICES/CHANGES IN INTERNET FROM FRONTIER CALL: SERVICES/BILLING QUESTIONS/REPAIR ISSUES, CALL: .................................................................................... 1-800-FRONTIER Contact us on the Internet at.................................... www.Frontier.com .............................................................................. 1-800-FRONTIER BURIED CABLE - CALL JULIE Visit us at................................................................. www.Frontier.com FRONTIER CENTER FOR CUSTOMERS WITH DISABILITIES Call 72 hours in advance (excluding weekends and holidays) but not more than 30 calendar days before you dig or drill, Voice & TTY............................................................ 1-877-462-6606 please call................................... 811 or 1-800-242-8511 FOR PERSONS WITH HEARING OR SPEECH DISABILITIES, PUBLIC COIN TELEPHONES-FOR QUESTIONS REGARDING PAY CALL: PHONES, CALL: Wisconsin Relay Service........................ 7-1-1 or 1-800-947-3529 Independent Payphone Providers CENTRO HISPANO DE FRONTIER Orders, Billing & Repair.......................................... 1-888-608-8028 Instalacin, traslados, cancelaciones, servicios especiales, equipo telefnico, facturacin Tech Support ................................................................... 1-800-239-4430 Clientes Residenciales/Comerciales...................... 1-800-FRONTIER Not all services are available in all areas. 080846

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