Oregon WI Page 2-1 Community Information

Customer Info Guide LOCAL TELEPHONE COMPANIES GENERAL INFORMATION How to Reach Frontier ..........................................See Below Calling Instructions.................................................................5 Customer Rights and Responsibilities ....................................7 Frontier Letter .........................................................................9 THE BASICS AND BEYOND Doing Business With Frontier- Installation, Billing, and Repair ............................................2 In a hurry and need to find name, address, phone number for a business, family member or a friend? DIAL 411 and get the information you need FAST! ................ 4 1 1 (charges apply) Note: National Directory Assistance may not be available in all Frontier serving areas. How to Reach Frontier FOR INSTALLATION/ADDITIONAL CENTRO HISPANO DE FRONTIER BURIED CABLE SERVICES/CHANGES IN SERVICES/ Instalacin, traslados, cancelaciones, Call 72 hours in advance (excluding BILLING QUESTIONS/REPAIR ISSUES, servicios especiales, equipo telefnico, weekends and holidays) but not CALL: more than 30 calendar days before facturacin ........................................ 1-800-FRONTIER you dig or drill, please call ........ 811 Clientes Residenciales/Comerciales Visit us at .......................... www.Frontier.com .................................... or 1-800-242-8511 ........................................ 1-800-FRONTIER FRONTIER CENTER FOR CUSTOMERS PUBLIC COIN TELEPHONES-FOR INTERNET FROM FRONTIER WITH DISABILITIES QUESTIONS REGARDING PAY PHONES, ........................................ 1-800-FRONTIER CALL: Voice & TTY ...................... 1-877-462-6606 Contact us on the Internet at Independent Payphone Providers FOR PERSONS WITH HEARING OR ......................................... www.Frontier.com SPEECH DISABILITIES, CALL: Orders, Billing & Repair ..... 1-888-608-8028 Wisconsin Relay TECH SUPPORT ................ 1-800-239-4430 Text Telephone (TTY) Customers ............................ 711 or 1-800-947-3529 Not all services are available in all areas. 081551

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