Parker Business Residential AZ Page 2-1 Community Pages

Customer Info Guide LOCAL TELEPHONE COMPANIES GENERAL INFORMATION How to Reach Frontier .........................................See Below Calling Instructions ............................................................... 4 Customer Rights and Responsibilities .................................. 7 THE BASICS AND BEYOND Frontier Letter ..................................................................... 11 Doing Business With Frontier- Installation, Billing, and Repair ..........................................2 GUA DE INFORMACIN PARA EL CLIENTE.......................9 Frontier In a hurry and need to find name, address, phone number for a Nationwide business, family member or a friend? DIAL 411 and get the 411 information you need FAST! ............... 4 1 1 (charges apply) Note: National Directory Assistance may not be available in all Frontier serving areas. How to Reach Frontier FOR INSTALLATION/ADDITIONAL SERVICES/CHANGES INTERNET FROM FRONTIER IN SERVICES/BILLING QUESTIONS/REPAIR ISSUES, ................................................................................................ 1-800-FRONTIER CALL: ............................................................................... 1-800-FRONTIER Contact us on the Internet at....................................................... www.Frontier.com Visit us at................................................................................ www.Frontier.com TECH SUPPORT ................................................................... 1-800-239-4430 FRONTIER CENTER FOR CUSTOMERS WITH DISABILITIES BURIED CABLE-UNDERGROUND SERVICE ALERT Voice & TTY......................................................................... 1-877-462-6606 Arizona Customers- Arizona Blue Stake FOR PERSONS WITH HEARING OR SPEECH Before you dig or drill, please call......................................................... 811 or................................................................................ 1-800-782-5348 DISABILITIES, CALL: ARIZONA CUSTOMERS -Telecommunications Relay Services California Customers- Underground Service Alert - Give at least two full working Text Telephone (TTY) .................................... 7 1 1 or 1-800-367-8939 days but not more than 14 calendar days notice. CALIFORNIA CUSTOMERS -Telecommunications Relay Service Before you dig or drill, please call............................. 811 or 1-800-642-2444 Text Telephone (TTY).................................... 7 1 1 or 1-800-855-7100 DIRECTORY ORDER CENTER Telfono de Texto (TTY) y Voz..................... 7 1 1 or 1-800-855-7200 To order additional phone books or books for other communities, please call................................................................................. 1-844-339-6334 Not all services are available in all areas. NOTICE CONCERNING MONITORING PAR2R_110462_CIG_01_12_01 As permitted by state law, a sampling of certain two-way telephone calls between Frontier employees and our customers* are monitored for training and quality control purposes by supervisory or management personnel. This is done without notice to the customer or the employee. No recording of these two-way conversations is made.** Calls between customers are not monitored for this or any other purpose without the use of an automatic warning tone. The only exception is when it's required by law enforcement or national defense agencies, according to law and under legal safeguards. If you have any questions about monitoring, please call your Frontier customer representative. The toll-free customer service number is listed in the white pages of your local Frontier Directory. *One percent or less of operator-assisted or directory assistance calls. **The telephone company's automated operator and directory assistance systems may incidentally record customers' voice responses, for example, to prompts for the name and city of the called party.

Previous Page
Next Page