Port Clinton OH Page 2-1

Customer Info Guide LOCAL TELEPHONE COMPANIES GENERAL INFORMATION How to Reach Frontier ...................................................See Below Calling Instructions .........................................................................5 Customer Rights and Responsibilities .............................................7 Frontier Letter .................................................................................9 THE BASICS AND BEYOND Doing Business With Frontier- Installation, Billing, and Repair .................................................... 2 Frontier In a hurry and need to find name, address, phone number for a Nationwide business, family member or a friend? DIAL 411 and get the 411 information you need FAST! ................. 4 1 1 (charges apply) Note: National Directory Assistance may not be available in all Frontier serving areas. CENTRO HISPANO DE FRONTIER How to Reach Frontier Instalacin, traslados, cancelaciones, servicios especiales, equipo telefnico, facturacin FOR INSTALLATION/ADDITIONAL SERVICES/CHANGES IN Clientes Residenciales/Comerciales ................. 1-800-FRONTIER SERVICES/BILLING QUESTIONS/REPAIR ISSUES, CALL: ......................................................................... 1-800-FRONTIER INTERNET FROM FRONTIER Visit us at .............................................................. www.Frontier.com ......................................................................... 1-800-FRONTIER Contact us on the Internet at................................. www.Frontier.com FRONTIER CENTER FOR CUSTOMERS WITH DISABILITIES Voice & TTY ....................................................... 1-877-462-6606 BURIED CABLE 72 hours before you dig or drill, FOR PERSONS WITH HEARING OR SPEECH DISABILITIES, please call............................. 811 or 1-888-721-7877 CALL: Relay South Carolina Text Telephone (TTY) Customers .... 7-1-1 or 1-800-735-8583 PUBLIC COIN TELEPHONES-FOR QUESTIONS REGARDING Voice .............................................. 7-1-1 or 1-800-735-2905 PAY PHONES, CALL: ASCII ............................................... 7-1-1 or 1-800-735-7293 Independent Payphone Providers Orders, Billing & Repair ..................................... 1-888-608-8028 Tech Support ............................................................. 1-800-239-4430 Not all services are available in all areas. 066010

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