Portage WI Page 2-1 Community Information

Customer Info Guide LOCAL TELEPHONE COMPANIES GENERAL INFORMATION How to Reach Frontier ...................................................See Below Calling Instructions ......................................................................... 4 Customer Rights and Responsibilities ............................................. 7 Frontier Letter .................................................................................. 9 THE BASICS AND BEYOND Doing Business With Frontier- Installation, Billing, and Repair .....................................................2 Frontier In a hurry and need to find name, address, phone number for a Nationwide business, family member or a friend? DIAL 411 and get the 411 information you need FAST! .................... 4 1 1 (charges apply) Note: National Directory Assistance may not be available in all Frontier serving areas. How to Reach Frontier FOR INSTALLATION/ADDITIONAL SERVICES/CHANGES INTERNET FROM FRONTIER IN SERVICES/BILLING QUESTIONS/REPAIR ISSUES, ........................................................................... 1-800-FRONTIER CALL: Contact us on the Internet at.................................. www.Frontier.com .......................................................................... 1-800-FRONTIER TECH SUPPORT ............................................... 1-800-239-4430 Visit us at ............................................................... www.Frontier.com BURIED CABLE - CALL JULIE FRONTIER CENTER FOR CUSTOMERS WITH Call 72 hours in advance (excluding weekends and holidays) DISABILITIES but no more than 30 calendar days before you dig or drill, Voice & TTY ....................................................... 1-877-462-6606 please call........................................................................ 811 ..................................................................... or 1-800-242-8511 FOR PERSONS WITH HEARING OR SPEECH DISABILITIES, CALL: PUBLIC COIN TELEPHONES-FOR QUESTIONS REGARDING PAY PHONES, CALL: Wisconsin Relay Text Telephone (TTY) Customers ..................... 711 ..................................................................... or 1-800-947-3529 Independent Payphone Providers For additional information, please see the General Information Orders, Billing & Repair................................... 1-888-608-8028 Section in this Customer Info Guide. Moving? CENTRO HISPANO DE FRONTIER Call...........................................................1-800-FRONTIER Instalacin, traslados, cancelaciones, servicios especiales, equipo telefnico, facturacin Not all services are available in all areas. Clientes Residenciales/Comerciales................... 1-800-FRONTIER 081755

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