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Customer Info Guide LOCAL TELEPHONE COMPANIES GENERAL INFORMATION How to Reach Frontier ......................................... See Below Calling Instructions ............................................................ 3 Customer Rights and Responsibilities ............................... 4 Frontier Letter .................................................................... 8 THE BASICS AND BEYOND Doing Business With Frontier- Installation, Billing, and Repair ...........................................2 Frontier In a hurry and need to find name, address, phone number for a Nationwide business, family member or a friend? DIAL 411 and get the 411 information you need FAST! ................. 4 1 1 (charges apply) Note: National Directory Assistance may not be available in all Frontier serving areas. How to Reach Frontier FOR INSTALLATION/ADDITIONAL CENTRO HISPANO DE FRONTIER BURIED CABLE SERVICES/CHANGES IN SERVICES/ Instalacin, traslados, cancelaciones, servicios Before you dig or drill, BILLING QUESTIONS/REPAIR ISSUES, especiales, equipo telefnico, facturacin please call.......................................... 811 CALL: Clientes Residenciales/Comerciales .......................... or 1-800-332-2344 ................................................ 1-800-FRONTIER ................................................ 1-800-FRONTIER INTERNET FROM FRONTIER Visit us at ............................ www.Frontier.com Moving? FRONTIER CENTER FOR CUSTOMERS ................................................ 1-800-FRONTIER Call.....................................1-800-FRONTIER WITH DISABILITIES Contact us on the Internet at Voice & TTY ............................. 1-877-462-6606 ............................................. www.Frontier.com FOR PERSONS WITH HEARING OR TECH SUPPORT ................ 1-800-239-4430 SPEECH DISABILITIES, CALL: Telecommunications Relay Service Text Telephone (TTY) Customers ............................... 711 or 1-800-735-2900 061846

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