Trumbull Countywide OH Frontier Page 2-1 Community Pages

Customer Info Guide GENERAL INFORMATION LOCAL TELEPHONE COMPANIES How to Reach Frontier ............................... See Below Calling Instructions ...................................................... 5 Customer Rights and Responsibilities .......................... 7 Frontier Letter ............................................................... 9 THE BASICS AND BEYOND Doing Business With Frontier- Installation, Billing, and Repair .................................2 Frontier In a hurry and need to find name, address, phone number for Nationwide a business, family member or a friend? DIAL 411 and get 411 the information you need FAST! . . . 4 1 1 (charges apply) Note: National Directory Assistance may not be available in all Frontier serving areas. INTERNET FROM FRONTIER ........................................................................................ 1-800-FRONTIER How to Reach Frontier Contact us on the Internet at FOR INSTALLATION/ADDITIONAL SERVICES/CHANGES IN ............................................................................................. www.Frontier.com SERVICES/BILLING QUESTIONS/REPAIR ISSUES, CALL: TECH SUPPORT ............................................................. 1-800-239-4430 ........................................................................................ 1-800-FRONTIER BURIED CABLE Visit us at ............................................................................. www.Frontier.com Call 48 hours in advance (excluding weekends and holidays) but not FRONTIER CENTER FOR CUSTOMERS WITH DISABILITIES more than 10 calendar days before you dig or drill, please call . 811 Voice & TTY..................................................................... 1-877-462-6606 ................................................................... or 1-800-362-2764 FOR PERSONS WITH HEARING OR SPEECH DISABILITIES, PUBLIC COIN TELEPHONES-FOR QUESTIONS REGARDING CALL: PAY PHONES, CALL: Ohio Relay Text Telephone (TTY) Customers ............................................ 711 Independent Payphone Providers .................................................................................... or 1-800-750-0750 Orders, Billing & Repair CENTRO HISPANO DE FRONTIER ......................................................................................... 1-888-608-8028 Instalacin, traslados, cancelaciones, servicios especiales, equipo telefnico, facturacin Moving? Clientes Residenciales/Comerciales Call ............................................................................................. 1-800-FRONTIER ....................................................................................... 1-800-FRONTIER Not all services are available in all areas. TRU_058775_CIG_01_10_01_vB

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