Union Countywide OH Frontier Page 2-1 Community Pages

Customer Info Guide LOCAL TELEPHONE COMPANIES GENERAL INFORMATION How to Reach Frontier.................................................................See Below Calling Instructions .......................................................................................5 Customer Rights and Responsibilities...........................................................7 Frontier General Manager Letter ...................................................................9 THE BASICS AND BEYOND Doing Business With Frontier- Installation, Billing, and Repair .................................................................2 Frontier In a hurry and need to find name, address, phone number for a Nationwide business, family member or a friend? DIAL 411 and get the 411 information you need FAST! ........ 4 1 1 (charges apply) Note: National Directory Assistance may not be available in all Frontier serving areas. BURIED CABLE How to Reach Frontier Call 48 hours in advance (excluding weekends and holidays) but not more than 10 calendar days before you dig or drill, please call.. FOR INSTALLATION/ADDITIONAL SERVICES/CHANGES IN .................................................................................................. 811 SERVICES/BILLING QUESTIONS/REPAIR ISSUES, CALL: .................................................................. or 1-800-362-2764 ........................................................................................ 1-800-FRONTIER PUBLIC COIN TELEPHONES-FOR QUESTIONS REGARDING Visit us at............................................................................. www.Frontier.com PAY PHONES, CALL: FRONTIER CENTER FOR CUSTOMERS WITH DISABILITIES Independent Payphone Providers Voice & TTY .................................................................... 1-877-462-6606 Orders, Billing & Repair FOR PERSONS WITH HEARING OR SPEECH DISABILITIES, ......................................................................................... 1-888-608-8028 CALL: Ohio Relay Text Telephone (TTY) Customers .......................................................................... 711 or 1-800-750-0750 FOR PERSONS WITH HEARING OR SPEECH CENTRO HISPANO DE FRONTIER Instalacin, traslados, cancelaciones, servicios especiales, equipo telefnico, facturacin Clientes Residenciales/Comerciales Moving? ........................................................................................ 1-800-FRONTIER Call...................................................................1-800-FRONTIER INTERNET FROM FRONTIER ....................................................................................... 1-800-FRONTIER Contact us on the Internet at ............................................................................................. www.Frontier.com Not all services are available in all areas. 057789

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