Wausau WI Page 2-1 Community Information

Customer Info Guide LOCAL TELEPHONE COMPANIES GENERAL INFORMATION Calling Instructions .............................................................. 4 How to Reach Frontier ........................................See Below Customer Rights and Responsibilities ................................. 6 Frontier Letter ...................................................................... 7 THE BASICS AND BEYOND Doing Business With Frontier- Installation, Billing, and Repair .........................................2 In a hurry and need to find name, address, phone number for a Frontier Nationwide business, family member or a friend? DIAL 411 and get the 411 information you need FAST! .................. 4 1 1 (charges apply) Note: National Directory Assistance may not be available in all Frontier serving areas. How to Reach Frontier FOR INSTALLATION/ADDITIONAL CENTRO HISPANO DE FRONTIER BURIED CABLE SERVICES/CHANGES IN SERVICES/BILLING Instalacin, traslados, cancelaciones, Call 72 hours in advance (excluding QUESTIONS/REPAIR ISSUES, servicios especiales, equipo telefnico, weekends and holidays) but not more CALL: facturacin than 30 calendar days before you dig ...................................... 1-800-FRONTIER Clientes Residenciales/Comerciales or drill, please call............................... 811 Visit us at...................... www.Frontier.com ..................................... 1-800-FRONTIER ............................... or 1-800-242-8511 FRONTIER CENTER FOR CUSTOMERS WITH INTERNET FROM FRONTIER PUBLIC COIN TELEPHONES-FOR DISABILITIES QUESTIONS REGARDING PAY PHONES, ..................................... 1-800-FRONTIER Voice & TTY................... 1-877-462-6606 CALL: Contact us on the Internet at FOR PERSONS WITH HEARING OR SPEECH Independent Payphone Providers DISABILITIES, CALL: ...................................... www.Frontier.com Orders, Billing & Repair Wisconsin Relay.................................... 711 TECH SUPPORT ................. 1-800-239-4430 ..................................... 1-888-608-8028 ................................. or 1-800-947-3529 Not all services are available in all areas. 082764

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